Bring lapsed supporters back. Without the hard sell
A gentle, automated win-back for every cancellation
Some supporters just need better timing. The Win-back workflow sends a friendly note after someone cancels, highlighting what’s new and making return a one-click decision.
How it works
Win-back Lapsed Supporters
Choose "Win-back"
Turn cancellations into a calm, always-on series. No complicated setup needed.
Review cadence
Default timing is immediate, 7 days and 30 days. We stop the moment they re-pledge, and handle targeting automatically.
Use curated templates
Start with our proven, creator-friendly messages, ready to send as-is. Tweak tone or add a quick note if you like.
Done!
Switch it on. We detect cancellations, send the series, and track re-pledges for you.
What do your patrons get?
A warm invitation back on their terms
Soon after cancelling, supporters receive a friendly note that acknowledges their past support, shares what’s new, and offers an easy way to come back. No pressure.
A genuine thank-you that recognises their past support
A clear, low-pressure message with a one-click return link