When a pledge fails, Elytics detects it instantly and sends a calm, helpful email with a one-click link to update payment details. Messages are curated and ready to send. You can edit the copy anytime to match your voice. Most fixes happen quickly, without awkward follow-ups.
How it works
Rescue Declined Payments
Choose “Fix Failed Payments”
Pick the recovery workflow. No complicated setup needed.
Review cadence & rules
Default timing is immediate, 3, 7, 14, 21 and 28 days. We stop the moment the pledge is fixed and respect quiet hours automatically.
Use curated templates
Start with proven, creator-friendly messages ready to send as-is. Tweak tone or add a short note if you like.
Activate
Switch it on. We detect failures, send the sequence, and track recoveries for you.
What do your patrons get?
A friendly nudge, never a guilt trip
After a failed charge, supporters receive a calm explanation and an effortless path to fix it.
Clear subject that flags a quick billing update is needed
Simple explanation of what happened and how to resolve it