Save pledges before they disappear
Gentle payment reminders that protect your income
An expired card can quietly cancel months of support. The Rescue workflow detects failed charges and sends a polite reminder with a one-click fix link, often recovering the pledge within hours and avoiding awkward follow-ups.
How it works
Rescue Declined Payments
Choose "At-risk"
Tap the ready-made Welcome flow and turn first-day excitement into an always-on experience—no settings to hunt for.
Select Audience
Leave All tiers selected so every declined pledge is covered or narrow it down if needed.
Write your email
Keep the tone friendly, add a clear action link to Patreon’s billing page and reassure patrons their perks resume immediately after updating.
Set timing
Default to send instantly or choose a short delay and add an optional gentle follow-up after 48 hours.
What do your patrons get?
A friendly nudge, never a guilt trip
When a payment fails they receive a calm explanation and an effortless path to fix it. The message feels like helpful housekeeping, not pressure.
Clear subject that flags a quick billing update is needed
Simple overview of what went wrong and how to resolve it
One-click link straight to the billing page
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