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Frequently asked questions
Everything you need to know about Elytics.
How to recover failed Patreon payments automatically?
Elytics connects directly to your Patreon account and detects when a payment fails. Once that happens, our automated recovery emails are sent instantly, following a proven schedule (Day 0, 3, 7, 14, etc.) to maximise recovery chances. You don’t have to lift a finger; failed Patreon payments are automatically followed up on until they’re resolved.
Will my patrons find recovery emails annoying?
No. Our templates are written to be respectful, supportive, and friendly. Instead of pushy reminders, patrons receive empathetic messages that help them update their payment details without guilt. Many creators find that this tone actually strengthens trust rather than hurting it.
Is this safe and compliant with Patreon?
Yes. Elytics is designed specifically for Patreon creators and works within Patreon’s guidelines. All emails are triggered only for your active patrons, and communication is designed to protect your creator-supporter relationship. You stay fully compliant, while gaining better control over payment recovery
How fast can I start recovering payments?
You can start within minutes. Once you connect your Patreon account, recovery campaigns begin running immediately and capture failed payments as they happen. Many creators see their first recovered payments within the first week of using Elytics.
What’s the best tool for Patreon payment recovery?
Even if you have fewer than 50 patrons, failed payments add up quickly. Losing just 3 or 4 supporters can mean a noticeable hit to your monthly income. Patreon’s built-in retry system sends one generic notification, but most failed pledges never return without proper follow-up.
Elytics gives creators of all sizes automated recovery emails, win-back campaigns, and anniversary reminders, making it the best tool for Patreon payment recovery whether you’re just starting to grow or already managing hundreds of patrons.
Can I customise the emails?
Yes. All campaigns come with pre-built templates, but you can easily edit subject lines, body text, and timing. That means you can keep your brand voice consistent while still leveraging Elytics’ proven recovery structure.
